Return Policy


We offer free returns for orders placed on within 30 days of the delivery date. Here's how it works:

  1. Please contact adidas Customer Service at 1300 782 757 to get an Return Authorisation.
  2. Pack your new, unworn adidas watch in a safe and secure box and attach the Address label you'll receive to the outside of the package.
  3. Take your package to your local Post Office and send accordingly..
  4. Once your package has been received by us, an email notification will be sent to you to confirm that we have your return. We'll follow up with another email once your refund has been processed.

Note: Returns must be unused, unworn, in original packaging with all tags attached. Returns will be processed within 5 business days after receipt. Refunds will be issued in the original form of payment. Depending on your bank, it can take an additional 3 business days for the credit to post to your account.

Need assistance?

Contact Us
P: 0800 155 336
Mon - Thu: 8:30 am - 4:30 pm AEST
Fri: 8:30 am - 4:30 pm AEST