Order Status
Sales Orders
- From Monday to Friday, orders confirmed before 1 p.m. pacific time are dispatched on that day. Orders confirmed on Saturdays, Sundays or Federal Holidays will be processed on the following business day.
- After receiving your shipping confirmation email, please allow up to 1 business day for your tracking information to update with our transportation partner.
Service Orders
- Your service order will be available for tracking once it is received by our Service Center.
- Once your item is received at the Service Center, please allow 10 to 15 business days for your order to be processed.
- You’ll receive a shipping confirmation email once your service order is complete and ready to ship.
Need assistance?
Contact Us
P: (833) 339-0272
Mon - Thu: 8:00am - 5:00pm PST
Fri: 9:00am - 5:00pm PST