Return Policy

Note:The health of our community, customers, and staff is our top priority. As we adapt to our current environment, we are suspending return order creation and processing temporarily. Our return policy will be extended during this time. Please check back here for more information. Thank you for your patience. Be safe.


Changed your mind? We offer free returns for orders placed on within 30 days of the delivery date. Here's how it works:

  1. Pack your new, unworn adidas watch in a safe and secure box.
  2. Attach the prepaid return label included in your original shipment to the outside of your return box and drop it off at any UPS Shipping Center. If you've misplaced your return shipping label, please contact us and we will send you a new one.
  3. Once your package has been received by us, an email notification will be sent to you to confirm that we have your return. We'll follow up with another email once your refund has been processed.

Note: Returns must be unused, unworn, in original packaging with all tags attached. Returns will be processed within 5 business days after receipt. Refunds will be issued in the original form of payment. Depending on your bank, it can take an additional 3 business days for the credit to post to your account.

Need assistance?

Contact Us
P: (833) 339-0272
Mon - Thu: 8:00am - 5:00pm PST
Fri: 9:00am - 5:00pm PST